Merch Lineup Experiences Info

Know Before You Go

Everything you need to know for Outside Lands, all in one place

August 5, 2024

Outside Lands is almost here! Whether you’re an old friend of Ranger Dave’s or a first-time festival goer, here’s what to know before you head to Golden Gate Park this week.

Box Office Hours

Visit our Box Office if you still need to pick up your wristband(s). IF YOU PURCHASED YOUR FESTIVAL PASS AFTER JULY 30, YOU MUST VISIT THE BOX OFFICE TO PICK IT UP.

2024 Outside Lands Festival Box Office Location & Hours

Golden Gate Park – Marx Meadow (located at 25th Ave. & Fulton):

  • Wednesday 8/7 - 1pm - 7pm

  • Thursday 8/8 - 1pm - 7pm

  • Friday 8/9 - 10am – 9pm

  • Saturday 8/10 - 10am – 9pm

  • Sunday 8/11 - 10am – 8pm

VIP Will Call* (Festival Days Only) (located at 36th Ave. & JFK Drive near the VIP Entrance)

       * This is for festival VIP and Golden Gate Club members only.

  • Friday 8/9 - 10:30am – 8pm

  • Saturday 8/10 - 10:30am – 8pm

  • Sunday 8/11 - 10:30am – 7pm

Bag Policy

While we would prefer that fans come bag-free, we realize that is not always possible. Help us to help you enjoy the festival by only bringing the following types and size bags:

  • Backpacks and bags made of clear plastic, clear vinyl, or clear PVC

  • Small bags, fanny-packs, purses up to 6” x 8” x 3” (do not have to be clear)

  • Empty dedicated hydration packs with a bladder capacity of under 2.5L/150 in. and no more than one additional pocket.

  • Standard size backpacks with hydration bladders will not be permitted.

Transportation Information

Parking is extremely limited and reserved for residents of the surrounding neighborhoods. Parking is not available at the festival grounds. We strongly recommend you do not drive to the festival. Skip the hassle and use alternative methods of travel including the festival shuttle, rideshares, MUNI, BART, walking, scooter and bikes. Be sure to review the Travel & Transportation section of our Info page for all the best alternatives.

Shuttle Passes

3-Day and Single Day round trip shuttle passes are available now! Skip the hassle and enjoy a comfortable ride to and from the festival each day on coach-style buses. Grab your shuttle passes while you can! Buy Shuttle Passes

Daily Schedule

All the stages, all the acts: plan your perfect festival now on our Schedule page or in our official Outside Lands 2024 app, available for download on iPhone or Android.

Outside Lands 2024 App

The official Outside Lands 2024 app is here – create your personalized schedule and food menu, explore the map and more. Be sure to turn on your notifications so you can stay updated before and during the festival. It’s never too early to start prepping for a weekend to remember in Golden Gate Park!

Download the iOS App

Download the Android App

Wristband Do’s & Don’ts

Review our Do’s and Don’ts to keep your wristband safe!

  • DO shower with it, it's waterproof!

  • DON’T take it off – Wristbands are non-transferable and non-exchangeable.

  • DO take care of your wristband and treat it like cash. Wristbands will not be replaced if lost or stolen.

  • DON’T cut or twist any part of your wristband, it will fray (cut wristbands will NOT be reissued for any reason).

  • Same day re-entry is not allowed. If you absolutely must leave the festival and need to return the same day, you must speak with a Supervisor at any festival entrance/exit BEFORE LEAVING to be scanned out.

Festival Map

Check out the Festival Map for entrances, stages, food, drink, activations and other fun.

Entrance Gates

You can enter the festival via the Main Gate (on JFK near 30th Ave) or South Gate (on Middle Dr & Metson Rd). There is a designated ADA Entrance at 36th Ave & JFK.

For GA+ Passholders: The GA+ expedited entry is located at 30th Ave & JFK Drive. You can also enter through the South VIP entrance at Martin Luther King Jr Drive, west of the South Gate

GA+ Lounge: The GA+ Lounge is located at the East end of Lindley Meadow near Cocktail Magic. A concierge will be at the Lounge entrance to answer any of your questions.

For VIP and Golden Gate Club Passholders: The Main VIP Entrance is located at 36th Ave & JFK Drive, featuring a dedicated lane exclusively for Golden Gate Club Members. For those taking the Shuttle, there is also a VIP Entrance located at Martin Luther King Jr Drive, west of the South Gate, for your convenience.

Emergency Exits

Emergency exit signs are posted throughout the festival. Please remember to familiarize yourself with your nearest exit as you move around the festival site. 

Emergency Alerts

Text OUTSIDE LANDS to 888-777 to register for emergency alerts impacting Outside Lands.

What’s New This Year

  • You can officially get married or recommit your union at Outside Lands’ wedding venue City Hall, located in McLaren Pass. 

  • SOMA, Outside Lands’ dedicated stage for house and techno, returns with a brand new, open-air format in Marx Meadow, plus enhanced production and ‘in-the-round’ stage design.

  • CASA BACARDÍ - our newest stage features live DJs, cocktails, salsa lessons and more in Lindley Meadow

  • Do good at The Mission presented by Outside Lands Works in Hellman Hollow. This year’s cause at The Mission is VOTING. Visit with local and national organizations and learn how you can make an impact to drive positive change in our Bay Area home and beyond.

  • Outside Lands is proud to reduce our carbon footprint in partnership with REVERB’s Music Decarbonization Project by powering the Sutro & Panhandle stages with intelligent battery technology.

Cashless Policy

Outside Lands is cashless. Credit cards, debit cards, and digital methods of payment are accepted at all points of sale. *Grass Lands (a 21+ area) will still accept cash and will have ATMs.

Lockers

Keep your belongings safe and your phone charged all festival long when you reserve your 8" x 12" x 18" locker, complete with a universal phone charger! A stress-free Outside Lands awaits with unlimited access during the festival, plus the option to leave items overnight. Choose your location - lockers are located in GA, GA+ and VIP areas.

Reserve Your Locker

General Info, Health & Safety

Safety

Event staff, security personnel, law enforcement and mounted patrol will be located throughout the site for the duration of the event to create a safe and secure environment for all festival attendees. If you have an EMERGENCY, find a staff member with a radio or go to the closest information, medical tent or entrance gate for assistance. Be ready to convey the nature and details of the incident.

Medical

Rock Medicine will be on-site to help you with any type of medical problem. Rock Medicine has been providing free medical care at concerts and festivals since 1973. Head to a medical tent on the Polo Field or in McLaren Pass, or look for a festival staff member if you need assistance.

Info Booth and Lost & Found

The Information and Lost & Found Booth can be found in the middle of the Polo Field behind the windmill. Stop by to get your questions answered, check out the Festival Map, or just to say hi. If you lose something while at the festival, visit sfoutsidelands.com/lost.

The Ranger Handbook

Review The Ranger Handbook, our friendly guide to having an outstanding Outside Lands and follow these Do’s and Don’ts from Ranger Dave and Ranger Ruth:

  • Don’t wave your valuables in the air like you just don’t care. Better yet, leave them at home or in a convenient storage locker

  • Do remember that SF summers can get quite chilly. Be prepared—bring layers. Layers are a good way to stay warm and cozy when the fog rolls in.

  • Do tune in to your surroundings and if you see something, say something. Keep an eye on your friends and get them help if you think they need it. Look for a member of Outside Lands’ Medical & Safety team and clue them in, anything you tell them is confidential.

FAQs / Festival Information

Got burning Outside Lands questions? We've got you covered! Visit our Info page for all the answers to your FAQs.

Special Offer from Chase

Save $5 on concessions purchases of $30 or more (excluding alcohol) with your Chase credit or debit card at Outside Lands. Terms and limitations may apply. Deposit and credit card products provided by JPMorgan Chase Bank, N.A. Member FDIC.

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